With Goldmine 2015 being released next month, we have enjoyed testing the beta version and are excited to offer significant enhancements to the Web Client. There is also official compatibility with the latest Microsoft products, including Windows 10 – here is a preview on what to expect: WHAT’S NEW OR CHANGED IN GOLDMINE WEB 2015.2 GoldMine Web has a new responsive layout that is…
HEAT® is the flagship and market-leading help desk solution from HEAT Software. It’s built on more than two decades of service management experience, and is used and trusted by more than 8,000 organizations worldwide. HEAT, is designed to deliver exceptional IT and customer service. It provides incident and inquiry tracking, case management, and unmatched automation. …
Introducing a product that solves a practical issue that affects all of us – easy, effective, inexpensive and quite simply brilliant! Picture this scenario; most of us have at least one smartphone (I happen to have three to manage different countries), a tablet (an iPad in my case), and a PC (my personal stuff is on a MAC). So, here is the issue – I am constantly entering data…