INCON CRM – INCON CRM offers proven solutions in Customer Relationship Management (CRM), specifically for Contact Management, Sales Forecasting, Marketing Campaigns, Quotation Management and Service Desks.

Immediate Returns

World-class proven solutions

Your business will see immediate returns as we use cost effective, world-class proven solutions, which can be implemented within days. Rich in functionality and easy to use, our solutions will gain rapid adoption and ensure increased usage.

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Staying Supportive

Consider us as part of your team

Our accredited consultants will see immediate returns as we use cost effective, world-class proven solutions, which can be implemented within days. Rich in functionality and easy to use, our solutions will gain rapid adoption and ensure increased usage.

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Our Goal

Helping you work smart

Our goal is to help you manage all the valuable information that is spread across your organisation, to bring it all under one unified database, secure it, improve employee productivity and provide essential management insight.

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INCON CRM

INCON CRM helps companies use technology to achieve specific business objectives. Our areas of expertise span across Contact Management, Sales Forecasting, Digital Marketing, Intelligent Communications, Quotation Management, Incident Tracking and Accounting.

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Our Services

Sales Enablement

Email Template Creation
Sales Document Library Population
Case Study Creation
Prospecting Automation
Lead Scoring, Qualification & Routing
Meetings, Messaging & Mobile
Technology Integration
Rep Progress Tracking & KPIs
Sales Operations Training

CRM Implementation

Needs Analysis & Software Selection
Custom Data Capture Screen Set-Up
Critical Data Identification & Import
Product Catalogue Set Up
Quotation Management
Definition of Opportunity Metrics
Security Controls & Custom Views
Reports, Dashboards & Analytics
Data De-dupe, Clean-Up & Audit

Marketing Alignment

Set Up of Buyer Profiles & Personas
Run Email Campaigns
Sequence Creation & Optimisation
Website Creation & Integration
Marketing Qualified Leads
Definition of Lead Stages
Content Creation
Social Strategy
Analytics & Reporting

Service Management

Incident Types & Priorities
Omni-channel Case Logging
Team Roles & Assignment Rules
Escalation Procedures
Workflows & Quick Actions
Integration with Sales
Intuitive Knowledge Base
Online Support Collaboration
Real-time Dashboards & Alerts

Heat Service Management

Posted on October 18, 2016 Ravi LalPosted in CRM Products, Featured Product Category, Product

HEAT Software is a leading provider of Hybrid Service Management (SM) and Unified Endpoint Management (UEM) software solutions.HEAT Software is the only company in the world that provides, from a single platform, SM and UEM software on-premise and in the cloud.

GoldMine Premium

Posted on October 16, 2016 Ravi LalPosted in CRM Products, Featured Product Category, Goldmine News, Product

Provides a secure, unified database of your customers and prospects, enabling Sales Automation, Marketing Campaigns, Activity Tracking, Case/Incident Service Management and intelligent emailing through Outlook – rich functionality and a quick return on investment!

QuoteWerks

Posted on October 15, 2016 Ravi LalPosted in CRM Products, Featured Product Category, Product, Quotewerks News, Smart Tools News, Solutions News

Specialised software used in every industry for creating professional sales quotes and proposals with a product database that enables buying and selling in any currency, controlling pricing, reporting on forecasted sales and integrating with CRM and Accounting systems.

Our Services

Featured Products